Get in touch
We reply within one working day. Oksana usually answers astrological questions herself; other messages are handled by the team.
Working hours
Monday – Friday, 10:00 – 18:00 London time
We are a small remote team. Email is the fastest way to reach us — we don't operate a phone line.
Service area
Worldwide, English language
Readings are delivered in writing, in English, regardless of where you live.
Company details
We believe you should know exactly who is selling you a digital service and who you have a contract with. Here is the full picture.
WowAstro is a trading name of Sento Group LLP.
Operating company
- Legal name
- Sento Group LLP
- (Товарищество с ограниченной ответственностью «Сенто Групп»)
- Business identification number (BIN)
- 230440014536
- Registered address
- 193B Karasai Batyr Street, Almalinsky District,
Almaty 050008, Republic of Kazakhstan - Registered on
- 10 April 2023
- Contact email
- [email protected]
Payments — Merchant of Record
Your card is charged by Dodo Payments Inc., our Merchant of Record. Dodo handles the transaction, the receipt, applicable sales tax / VAT, and refunds. Sento Group LLP receives the payout from Dodo after their fees.
On your bank statement, the charge will typically appear as DODO* WOWASTRO or similar. If you don't recognise a charge, email us first at [email protected] — we can identify the order and either explain it or refund it.
About WowAstro
WowAstro (wowastro.com) is a digital service that produces long-form, personalised astrology readings — natal charts, partner compatibility, and yearly forecasts — delivered as a written report by email and in your account.
The editorial direction is led by Oksana Miatova, a practising astrologer and the co-founder of WowAstro. Drafting is done with AI assistance under Oksana's supervision — the interpretive frame, fact-checking and final approval are human. See our editorial standards for the full process.
Readings are for guidance, self-reflection and educated entertainment — not predictions of fate, diagnoses, or substitutes for professional advice.
Payment information
Payment security
Payments are processed by Dodo Payments. Card details are entered on Dodo's PCI-DSS-compliant payment page; we never see or store your card number, CVV or expiry date.
Accepted payment methods
Visa, Mastercard, American Express, Apple Pay, Google Pay and selected regional methods supported by Dodo Payments.
Receipt & VAT invoice
Dodo emails you a receipt automatically after payment. If you need a VAT invoice for an accountable purchase, reply to that receipt or email [email protected] and we'll arrange it.
14-day money-back guarantee
If you're not satisfied with your reading, email [email protected] within 14 days of purchase with your order reference. We process the refund within 5 working days — no questions, no retention emails. This matches the UK statutory cooling-off period under the Consumer Contracts Regulations 2013.
Read the full refund policy →